Return & Refund Policy

Returns

We offer a 7-day return policy from the date of delivery.

You may request a return if:

• The product is damaged or defective
• The product is incorrect or not as described

Return Conditions

To be eligible for a return:

• The item must be unused and in original condition
• The item must be in its original packaging
• You must provide proof (photos/videos) of the issue

How to Request a Return

To initiate a return, please contact us on WhatsApp within 7 days of delivery with:

• Your Order ID
• Clear photos/videos of the product

Our team will review your request and guide you through the process.

Refunds

• We offer refunds only (no replacements)
• Once your return is approved, your refund will be processed within 5–7 business days
• Refund will be credited to your original payment method

Non-Returnable Items

We do not accept returns in the following cases:

• Change of mind after delivery
• Used or damaged products (not due to our fault)
• Requests made after 7 days

Important Notes

• We reserve the right to reject return requests that do not meet the above conditions
• In some cases, we may offer a partial refund depending on the situation

Need Help?

For any questions or concerns, feel free to contact us on WhatsApp support. We’re here to help!